Digital kiosks

How do they benefit your organisation?

Did you know the first digital kiosk was developed in 1977 by Murray Lappe? Since then, digital kiosks have evolved significantly. You encounter them on a daily basis. For example, at bus or train stations, in stores, restaurants, schools, and perhaps even at work. But what exactly is a digital kiosk, what are its benefits, and what are some examples? Moreover, how can ProDVX help you design a reliable and future-proof kiosk? That is what we will explain in this article.

What is a digital kiosk?

Digital kiosks, in essence, are displays designed for one-way communication. They are used to present information in a digital format. This information can include static images, videos, presentations, or even basic scrolling text. While they operate similarly to digital signage, they often have more specific purposes, such as displaying menus, wayfinding directions, or product information.

An interactive kiosk is also considered a digital kiosk. However, unlike interactive kiosks that are designed for two-way communication, digital kiosks primarily deliver content to inform and guide customers without requiring direct interaction. Both types of kiosks fit into the category self-service kiosk, as they enable people to access information independently.

As mentioned before, you encounter digital kiosks daily. They are used across different industries and provide many benefits. Read on to discover these benefits.

Digital kiosks: the benefits

Digital kiosks have been used for many years now and they bring numerous benefits to organisations and their customers, visitors, and staff members. In this section, we will highlight three of these advantages:

1. Cost-effective communication

Digital kiosks provide a cost-effective way to communicate with your audience. By delivering information digitally, organisations can reduce the need for printed materials and easily update content when needed, saving both time and money. This also allows organisations to always present up-to-date information to their customers, visitors, or employees, increasing trustworthiness and authority.

2. Enhanced visual messaging

Digital kiosks enhance the visual appeal of information displayed on the screen. High-quality displays and multimedia content like videos and animations capture attention and engage audiences more effectively than traditional static signage. This helps in conveying messages clearly and attractively. In turn, this could also lead to increased sales and higher brand awareness which is highly beneficial for your organisation.

3. Streamlined information delivery

Digital kiosks streamline the delivery of information, ensuring that messages are consistently presented across various screens. This consistency helps in maintaining brand integrity and ensuring that important and up-to-date information is always available to customers and employees.

Examples of digital kiosks across various industries

Now that you are up to speed about the benefits of digital kiosks, let’s explore how you and where they are used. Digital kiosks are used in various industries, including corporate, retail, hospitality, healthcare, education, and government. They serve a similar function in each industry – namely, information dissemination - but the benefits can vary for each organisation. Here are some examples per industry:

  • Corporate: Digital kiosks in corporate environments can display company announcements, upcoming events, and wayfinding directions for visitors.
  • Retail: Retailers use digital kiosks to showcase product information, promotions, and digital menus, enhancing the shopping experience and driving sales.
  • Hospitality: Hotels and restaurants utilise digital kiosks for menu displays, promotional content, and wayfinding to improve guest experiences.
  • Healthcare: In healthcare settings, digital kiosks provide essential information, such as clinic schedules, health tips, and wayfinding directions for patients and visitors.
  • Education: Educational institutions use digital kiosks to share campus news, event information, and class schedules, keeping students and staff informed.
  • Government: Government offices use digital kiosks for public announcements, queue management, and wayfinding, improving service efficiency for citizens.

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Why choose ProDVX devices for your digital kiosk?

A good display stands at the heart of any digital kiosk. ProDVX offers a wide range of Android Panel PCs, Intel Panel PCs, and (ultrawide) signage displays to use as the display for your kiosk. Available in sizes from 7 to 37 inches, you can always find a ProDVX device in the perfect size for your solution.

Furthermore, our devices support high brightness and optionally come with non-glare treatment. This ensures better visibility and readability of content displayed on the screens. Additionally, as our devices are designed for long-term and intensive use, they are ideal for any digital kiosk solution.

Create your own digital kiosk

Are you seeking a digital kiosk solution for your organisation? We are here to support you! By collaborating with industry-leading partners, we can offer you a total solution that fits the requirements of your digital kiosk. From (digital signage) display and add-on devices to housing and software. For more details, get in touch with our experts and start creating your own kiosk.


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