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ProSURANCE are ProDVX’s industry-leading, comprehensive measures to ensure devices that are always on. ProSURANCE is a standard hardware assurance package that's included on all ProDVX devices and guarantees dependable design, extensive testing, and robust warranty support. With ProSURANCE, you can trust every deployment to perform — day in, day out.

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Extensive testing and durability checks

Enjoy the industry’s lowest RMA rate with ProDVX hardware.

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Standard 3-years warranty

We guarantee the lowest total cost of ownership with our warranty coverage.

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Designed for 24/7 use

Benefit from over 20 years of experience of our in-house development department.

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Priority technical support

Benefit from accessible technical support from our experts that you can actually reach.

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Watchdog functionality on AOSP Models

Benefit from built-in recovery functions that help maintain system uptime.

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Long product lifespans

ProDVX hardware only contains premium-quality components and panels with high brightness levels.

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ProSURANCE brings together a standard 3-year warranty, responsive technical support, and hardware engineered for 24/7 use — all designed to minimise downtime and maximise peace of mind.

How we minimise downtime and maximise peace of mind with ProSURANCE


Extensive testing and durability checks

Enjoy the industry’s lowest RMA rate

We test every device extensively during development and manufacturing. From testing to durability checks, our quality process ensures only the most dependable, high-performing hardware reaches your hands. That’s why we pride ourselves on having a low RMA rate of under 0.5%.


Standard 3-years warranty

Guaranteeing the lowest total cost of ownership

Reliable warranty coverage comes standard with every device —at no additional cost or hidden fees.


Priority technical support

Accessible support from our experts

Our support team is ready to respond quickly and effectively — helping you get back to business without delay. Contact them by phone or simply message them – it’s your call!


Designed for 24/7 use

With over 20 years of experience

ProDVX devices are engineered for continuous use in demanding, commercial environments. Our in-house development department has over 20 years of experience. Whether it’s retail, hospitality, or corporate spaces, you can count on reliable performance and business continuity.


Watchdog functionality on AOSP Models

ProDVX goes beyond the standard watchdogs

Built-in recovery functions help maintain system uptime and responsiveness — reducing the risk of freezes or crashes. The watchdog is a failsafe mechanism: if the kernel stops responding, the watchdog acts by rebooting the ProDVX device.

And ProDVX goes even further than that! With our ProDVX API, even third-party software failures can be monitored and if an app is not responding, the system reboots. Now that’s what we call Always On!


Long product lifespans

Achieved with premium-quality components

Our products contain the highest-quality hardware components, ensuring the most reliable devices currently available. Carefully designed by our in-house development team, and coming from the world’s most trusted and leading brands like ARM, Intel and Rockchip.

Bright panels for a bright future

ProDVX panels have high brightness levels and therefore last longer than competitor panels. An LCD panel’s brightness decreases over time. When you unpack a new ProDVX LCD panel, you start the product lifespan with a high brightness of up to 500 cd/m² (even 700 on our UltraWide Signage Displays). So, this panel will last longer than a new panel from another brand with an average and/or lower brightness.

Based on the commonly held assumption that LCD panels are at 50% capacity after 50,000 hours, many ProDVX Panel PCs will be at 250cd/m2 after more than five years of use. The readability of such an LCD panel will then still be above average. Most competitor panels start at this level - or even lower!

The sum of all these parts leads to the longest product lifespans. Enjoy a ProDVX device that’s truly Always On!

Customer stories

"ProDVX provides bulletproof hardware that we integrate in our products"

Marcel Näpflin | Urimat

"ProDVX manufacture commercial grade products that suit a wide variety of applications across multiple vertical markets in a great looking package that can be installed with confidence!"

Elkie van Zyl | AV Distributors

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"ProDVX is an excellent partner: outstanding products, prompt support, and a trustworthy relationship."

Fabio Concezzi | Intermark Sistemi

 Intermark-sistemi-srl

Built for Confidence. Backed by ProDVX.

The assurance of fully operational hardware.

ProSURANCE gives you the reassurance that your hardware is ready to perform. With strong warranty coverage, proven engineering, and reliable support, you can deploy with confidence — and stay focused on what matters most: business continuity.

For more information about ProSURANCE and how it supports your hardware strategy, get in touch with our experts.

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