Explained: self service kiosk

Embrace the trend of a self service kiosk. Many studies have shown that a self service kiosk will benefit your organisation. "I want to do it myself!" People love being in control. Customers are more likely to visit your location, and they spend an average 30% more via a Self Service Kiosk! But how does a Self Service Kiosk work? What about a POS terminal? And what are the advantages? And what options do I have to make a payment? Learn about this solution and our hardware on this page.

The advantages of a Self Service Kiosk

Using self service kiosks has various advantages. Four of the most frequently mentioned advantages are:

  • Research has shown that consumers spend an average 30% more via a Self Service Kiosk
  • Research has shown that 60% prefer a Self Service Kiosk, for example at airports or in restaurants
  • Save on personnel costs
  • Create options for branding or advertising

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What is a Self Service Kiosk?

A Self Service Kiosk is a broad term. A Self Service Kiosk is an interactive terminal on which users or customers can complete transactions themselves. Transactions which employees often used to do.

Common examples of Self Service Kiosks are self-scan check-outs and Self Ordering Kiosks in restaurants. But in technical terms, Self Service Kiosks also include solutions like Price Checkers and Access Control solutions.

A Self Service Kiosk combines a lot of different software and hardware.

  1. Software in the form of applications, to facilitate user transactions and to link the kiosk to various systems, such as the check-out and stock systems.
  2. Hardware like Android or Intel SOC Touch Displays
  3. These displays are then integrated in a physical kiosk which can be branded in your company's corporate identity.
  4. This Kiosk often has a POS Terminal. A POS Terminal is a big word for a pin machine, where you can pay and get a receipt or order number.

Self service kiosk hardware

Reliable touch displays for 24/7 use

POS terminals: reliable ProDVX displays as part of your POS system

ProDVX displays and touchscreens are often used by our global partners as part of a self service POS system, better known as POS terminal. A POS terminal presents several advantages:

  • Increases impulse buying
  • Improves customer experience through a faster check-out
  • Reduces personnel costs

And it doesn't end there. By using smart ProDVX accessories, you also create an accessible POS terminal through which you can easily make bank card payments.

An accessible POS terminal with a ProDVX NFC reader

Payments on a POS terminal can be made by scanning a bank card with one of our NFC readers. You can choose between two options:

  • Touchscreens with an internal NFC reader
  • Touchscreens with an external NFC reader as an extra

Do you already have a device that scans bank cards? Then you can of course connect it to one of the many ports on our touchscreens. For example via USB, Pogo pins or HDMI.

The best Self Service Kiosk Touch Displays

A Self Service Kiosk must naturally respond fast and be easy to operate. But it must also be suitable for intensive use. Because a Self Service Kiosk is used a lot. And if it is out of order, that often costs you money. A sustainable and reliable solution is therefore crucial. You also want to easily link other parts of the Self Service Kiosk. Which is where our Android and Intel SOC Touch Displays come in. Our Displays:

  • Are specially developed for 24/7 continuous usage
  • Have a powerful CPU and more than sufficient System Memory and Internal Storage
  • Have various I/O ports for USB, micro USB, HDMI and LAN
  • Have Power-over-Ethernet and Wi-Fi to power the Display and operate your application

ProDVX has many partners worldwide who focus on offering Self Service Kiosks in combination with our Signage Displays or Android and Intel SOC Touch Displays. Here is an overview of the Displays from our portfolio that are typically used for this.

Looking for a partner for Self Service Kiosk Displays?

Our hardware is ideal for Self Service Kiosks. Want to know more about our touchscreens or all-in-one displays? Fill in the contact form below and we'll get in touch with you! We can also connect you to the right software partner that can help you designing the right application.


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