Get a detailed overview of the features available with ProMGR and ProMGR Remote Service. Explore how you can configure, secure and manage ProDVX Android devices locally, and which capabilities can be extended remotely across devices and locations.
Explore the technical capabilities available in ProMGR for configuring, securing and managing ProDVX Android devices. Some core capabilities are also available remotely, while ProMGR Remote Service provides additional remote management capabilities.
Availability
All listed capabilities are available in ProMGR.
Also available remotely
This capability can also be performed remotely with ProMGR Remote Service.
Available in ProMGR, with selected capabilities also accessible remotely through ProMGR Remote Service.
Create, edit and save device configurations for reuse across your deployments.
Prepare and activate devices using predefined provisioning profiles with the required configurations and settings.
Store and manage provisioning files, applications and configurations in one central environment.
Apply configurations locally via USB, or remotely push configurations, install applications and load content with ProMGR Remote Service.
Lock the device into browser, single-app or launcher mode to prevent users from accessing unwanted apps, settings or system functions.
Apply security settings, restrict access to system functions and prevent unauthorized changes to the device.
Create and manage users, access levels and permissions within your ProMGR environment.
Organize devices, manage users and configurations, and maintain a central overview of your fleet.
Monitor device status, view basic device information and check whether devices are online and communicating.
Adjust device settings, configurations and policies locally, or remotely with ProMGR Remote Service, throughout the device lifecycle.
Use the local ProMGR REST API to integrate supported device information and actions into your own software environment.
These capabilities are specifically available through ProMGR Remote Service, making day-to-day device management easier by allowing you to perform supported actions remotely.
View screenshots from managed devices to verify what is being displayed and identify potential issues.
Control essential device functions and reboot devices remotely without requiring physical access.
Execute administrative commands remotely to manage device behavior, settings and operation.
Schedule remote actions to run automatically at a set time or on a recurring basis.
Troubleshoot device issues from a distance. If additional assistance is needed, access can be granted to ProDVX Support.
Access and manage files on devices remotely, making it easier to update, exchange or maintain device content without being on-site.
Schedule and manage firmware updates remotely on managed devices.
Install certificates on devices remotely, for example to support IEEE 802.1X network authentication.
Availability of specific features may depend on the device model, firmware version or subscription status.
Configure or adjust how an individual device operates, during deployment or at any point afterwards.
Organize devices, manage users and configurations, and maintain a central overview of your fleet.
Perform supported actions remotely in the ProMGR portal, without needing physical access to the device.
ProMGR supports ProDVX Android Panel PCs and Android Box PCs running Android 8.1, 9, 11, 12 or 13. On devices running firmware A24 or newer, ProMGR is pre-installed and available through the Start-Up Wizard.
On other supported devices, ProMGR can be installed manually. If you would like to install ProMGR manually, please contact our technical support for assistance. Feature availability may vary by Android version.
ProMGR User Manual
Detailed instructions for account activation, device registration, configuration and daily use.
Knowledge base
Step-by-step articles for specific ProMGR features, procedures and troubleshooting.
Contact technical support
For technical support please visit our support portal.
